Delta Airlines offers a customer-friendly cancellation policy that ensures flexibility and peace of mind for travelers. If you book a ticket directly with Delta and your departure is at least seven days away, you qualify for the 24-hour risk-free cancellation policy. This allows you to cancel within 24 hours of booking and receive a full refund to your original form of payment without any fees. Beyond this window, Delta’s cancellation terms depend on the fare type. Basic Economy fares are generally non-refundable; however, you may still cancel and receive an eCredit minus a cancellation fee typically ranging from \$99 to \$199. For Main Cabin and premium class tickets, Delta has eliminated change and cancellation fees on most domestic and international flights originating from the U.S., allowing you to cancel your flight and receive the value as an eCredit for future travel.
If you purchase a refundable fare, you can cancel your flight at any time before departure without penalty and request a full cash refund. Delta also offers same-day confirmed changes for a reduced fee, or for free if you’re a Medallion member. In the event Delta cancels your flight or significantly alters your itinerary, you're entitled to a full refund—even on non-refundable tickets. Refunds to credit cards are typically processed within 7 to 10 business days, while refunds to other forms of payment may take up to 20 days.
Managing your booking is easy through Delta’s website or Fly Delta mobile app under the “My Trips” section. For more personalized help or to get answers regarding the Delta Airlines cancellation policy, travelers can contact customer support at +1-833-845-1858. This number connects you with expert agents who can assist with cancellations, rebookings, and any questions about eCredits, fees, or refund eligibility.