Norse Atlantic Airways cancellation policy depends on the fare type and when the cancellation is made. Generally, within 24 hours of booking and if the flight is more than 7 days away, a full refund is available. Beyond that, cancellation fees and options vary by fare class.
Does Norse allow cancellation?
Yes, Norse Atlantic Airways does allow cancellations, but the flexibility largely depends on the fare type you purchase and the timing of your request. All passengers are entitled to a 24-hour risk-free cancellation if the ticket is booked at least seven days before departure. This means you can cancel your flight within 24 hours of booking and receive a full refund to your original form of payment—no questions asked. However, once this window has passed, the cancellation policy varies. For travelers holding Economy Light, Economy Classic, Premium Light, or Premium Classic fares, cancellations are generally non-refundable, and only the government-imposed taxes may be refunded upon request, subject to a \$65 administrative fee. These lower-tier fares are designed for budget-conscious travelers, so flexibility is limited.
If you've purchased a more flexible fare, like Economy Flextra or Premium Flextra, you have the option to cancel up to 48 hours before departure and receive a travel credit that remains valid for 12 months. It’s important to note that cancellations made within 48 hours of departure—even on Flextra fares—will not qualify for any refund. Norse does not provide traditional phone-based customer support, so all cancellations must be initiated online through the “Your Trips” section on their website, or by contacting them via chatbot, email, or social media platforms.
Despite some mixed feedback from travelers regarding the speed of refunds and support response times, Norse's cancellation policy is clearly defined and offers some flexibility—especially if you opt for higher-tier tickets. For assistance with cancellations, refunds, or travel credits, you can reach Norse customer service through their website or for additional support, call +1-833-845-1858 to speak with a representative.
NORSE Airlines allows free cancellations and refunds within 24 hours of booking [1-833-845-1858. After this period, cancellation fees depend on the fare conditions. For precise information on fees, consult the fare rules or contact their customer support.